Privacy Policy
Effective Date: January 2025
At RideMerge, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use our platform.
Information We Collect
Account Information
- Email address (for account creation and communications)
- Username and profile information you choose to provide
- Authentication credentials (securely hashed)
Track and Activity Data
- GPS tracks and route data you upload or share
- Track metadata (name, description, difficulty ratings)
- Comments and feedback on tracks and events
- Event participation and RSVP information
Usage Information
- Log data including IP addresses, browser type, and access times
- Feature usage and interaction patterns
- Error reports and diagnostic information
How We Use Your Information
- Platform Operation: To provide core functionality including track sharing, event management, and community features
- Communication: To send you important updates, notifications about activity on your content, and event-related communications
- Safety and Security: To protect against fraud, abuse, and to maintain platform security
- Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Public Content: Track data, comments, and profile information you choose to make public
- Group Activities: Information shared within groups or events you participate in
- Service Providers: With trusted third-party services that help us operate the platform (email delivery, hosting, analytics)
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure backup and recovery procedures
Your Rights and Choices
- Access: You can view and edit your profile information and account settings
- Data Portability: You can export your track data and other content
- Deletion: You can delete your tracks, comments, and account (subject to legal retention requirements)
- Communication Preferences: You can manage email notification settings in your profile
- Correction: You can update or correct your personal information
Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements even after account deletion, including:
- Transaction records and safety reports
- Information needed for legal compliance
- Aggregated and anonymized usage data
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze site usage and performance
- Provide security features
You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
Third-Party Services
Our platform may integrate with third-party services (such as mapping providers, email services, or authentication providers). These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
RideMerge is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Users
RideMerge is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of material changes through email or prominent notices on our platform. Your continued use of RideMerge after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@ridemerge.com
- Website: https://ridemerge.com
By using RideMerge, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
Last updated: January 2025